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INFO & FAQ

WHAT ARE YOUR FREQUENTLY
ASKED QUESTIONS?


Tickets can be purchased online on vialattea.it. Alternatively, they can be also purchased at the Smart Points operating 24/7 or at the traditional ticket points (OPENING TIMES).

Click here for MORE DETAILS!

 

The opening days and times of the ticket points can be found HERE. Please note that the ticket offices will be open only on the days when the related lifts are open. The Smart Points, on the other hand, are active 24/7.

 

You can purchase tickets online using VOUCHER mode: when you purchase your ticket, you will receive a voucher with a QR code via email that will allow you to pick up your Summer ticket at our Pick-up Boxes, Smart Points or traditional ticket offices.

PICK-UP BOXES are devices equipped with a QR code reader and ticket emitter, operating 24/7. By scanning the QR code received by email after an online purchase with the Voucher mode, the emitter will print the ticket, avoiding you queues at the ticket points.

The Vialattea Skicard can be reloaded HERE or at ticket points even during the summer period.

 

Yes, in order to purchase a BABY ticket at our ticket offices, it is always necessary to show an identity document proving the age of the eligible person. Self-certification is not allowed. The BABY ticket can also be purchased, only by Vialattea Skicard holders, online.

Yes, Vialattea 2023-2024 Seasonal Skipass holders will be able to use the summer facilities operated by Sestrieres S.p.A. with the same pass.

The transportation of unaccompanied children is allowed only in the case they are not less than 1.25 m tall, except for children less than or equal to 1.25 m tall who can prove that they are at least 8 years of age. Accompanying persons may be those in charge (relatives or relatives-in-law); persons to whom those in charge have delegated, even informally, temporary guardianship (e.g., instructors, mountain guides, friends); those who at the time of boarding agree to accompany them. The persons in charge and the persons, to whom the persons in charge have delegated, even informally, must first assess the children’s aptitude to use a chairlift, organize themselves accordingly, and inform them about the rules of use and how to behave on the chairlift, including in case of arrest.

The following lifts will be opened during summer 2024:

  • Sestriere – Fraiteve gondola (AREA Sestriere);
  • Sportinia chairlift (AREA Sauze d’Oulx);
  • Rocce Nere Chairlift (AREA Sauze d’Oulx).

Days and opening times available HERE!

 

It is permitted to transport pets on cable cars only if the size and type, as well as the transport aid systems, allow the traveller to transport the animal safely. However, travellers with animals must take the necessary precautions to watch over their own and third parties’ safety. About the transport of dogs, the leash and muzzle obligation is applied.

 

It is permitted to transport pets on cable cars/chairlifts only if the size and type, as well as the transport aid systems, allow the traveller to transport the animal safely. However, travellers with animals in tow must take the necessary precautions to watch over their own and third parties’ safety and. About the transport of dogs the leash and muzzle obligation applies. Small animals may also be transported with the aid of a pet carrier.

No, it is not necessary to purchase a ticket for pets as their transportation by chairlift/cable car is free of charge.

In case of bad weather conditions, the service may be suspended, in this case there will be no ticket refund.

Yes, there are several restaurants open at altitude during the summer period. For more information, we recommend you to contact the tourist office in your locality.

Sestriere: info.sestriere@turismotorino.org / +39 0122755444

Sauze d’Oulx: info.sauze@turismotorino.org / +39 0122858009

Claviere: info.claviere@turismotorino.org / +39 0122878856

Cesana – Sansicario: info.cesana@turismotorino.org /+39 012289202

It is possible to purchase a round-trip or a one way ticket either online or at ticket points.

There are many car parks by the lift departure stations in all the resorts. Some of them are free, while others apply a charge.

Yes, the resort, even during the summer period, is absolutely family- and kids- friendly. For more information, we recommend contacting the tourist office of your resort.

Yes, it is possible to transport your own bicycle on the chairlifts/lifts. In fact, all lifts are bike friendly and fully equipped with a transport system for any type of bike.

“Bike-friendly” corners are set up near the start of the lifts in order to provide two-wheel enthusiasts with basic services for their MTBs (e.g., inflating compressor, water pump).

Vialattea offers during the summer many outdoor activities/experiences such as golf, biking and hiking.

Find out more by visiting the DEDICATED PAGES.

The Sestrieres Golf Club will open on June 22, 2024.

Yes, the Golf Club Sestrieres has 18 holes PAR 65 and is one of the highest courses in Europe.

To get detailed information about Sestrieres Golf Club we recommend the following contact information:

E-mail: golf.sestrieres@vialattea.it

Tel: 0122799435

Yes, it is possible to transport strollers in the cable car/chairlift. Please inform the service staff who will follow the loading and unloading operations.