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INFO & FAQ

GENERAL INFORMATION

 

RULES OF CONDUCT FOR SKIERS – download pdf

SAFETY OBLIGATIONS AND RESPONSABILITIES FOR SKIERS – download pdf

SKI MAP 23/24 – download pdf

 

FREQUENTLY ASKED QUESTIONS


The ski pass can be purchased online on vialattea.it, at the ticket offices located in the Italian area or at the SMART POINTS (Automated Ticket Offices 24h/24 7d/7- find out where they are on our map).

The opening hours of the ticket offices are published daily on vialattea.it.

No, you do not need to book your ski pass in advance. 

You can purchase your ski pass online with the PRINT&SKI method: select the ski pass on the e-commerce in the dedicated section, prchase it  and receive via mail a voucher with a QR code which will allow you to collect your ski pass at the PRINT&SKI BOXES, SMART POINTS or traditional ticket offices.


										

The PRINT&SKI boxes are devices equipped with a QR code reader that issue the ski pass purchased online with PRINT&SKI or GIFT&SKI mode, 24/7. They read the QR code you received via email and issue the ski pass in a few seconds, avoiding queues at the ticket office.

Yes, ONLY skiers who have registered on the Vialattea Webshop can purchase the Vialattea Skicard for Euro 10.00 at the ticket offices, in person as the photograph will be taken.

The Vialattea Skicard can be recharged online on vialattea.it in the Vialattea Skicard section or at the ticket offices.

Yes, in order to buy a BABY ski pass you are always required to show an ID, so that we can check the age of the child for whom you’re buying it. On the other hand, there is no need to show an ID to buy a ski pass at the full rate.

No, you can’t! The ski pass is a strictly personal document that cannot be duplicated, exchanged, given to another person or altered. Should it be used in any way by any user other than the card holder, it will be immediately and permanently withdrawn, and the card holder, in addition to being liable – including under criminal law – for its improper use, will not be entitled to any refund or replacement.

Skiers are legally required to have an insurance policy that covers their Civil Liability for damage or injuries caused to third parties, including the Management Company.

The legally required insurance policy can be purchased from any insurance company that provides it, or while  purchasing the ski pass online or at the ticket offices (before using the ski pass). 

The “VIALATTEA SCI NOPROBLEM” insurance policy includes two types of coverage which together constitute one indivisible insurance policy:

– The legally required coverage for Civil Liability for any damage or injuries that the skier may cause to third parties, including the management company;

– The optional coverage for medical treatment expenses and refund of ski equipment and ski passes in the event of an accident and for assistance and repatriation expenses.

More details available on vialattea.it

You can view all the information on the opening hours of the ski lifts and pistes on the news page published daily on our website vialattea.it.

Pets are only allowed on the ski lifts if their size and type, as well as their carrying gear, allow their owners to travel safely with them. For their own personal safety and that of others, people travelling with pets must take the necessary care and precautions to supervise them at all times. Dogs taken on the ski lifts must be kept on a leash and wear a muzzle.

Pets are not allowed on any of the open ski lifts. Users are reminded that pets are not allowed on the ski slopes.

Yes, there are plenty of food and drink venues on the pistes. For more information you should contact the tourist office at your resort.

Yes, some of the facilities are also open during the summer. More information on the opening hours will be made available shortly before the beginning of the summer season.

The Vialattea ski resort boasts 400 km of skiable area with different difficulty levels to meet the needs of all skiers, from the most experienced to those approaching the world of skiing for the first time. In the ski resort you can find green, blue, red and black pistes.

There are lots of sports shops right across the ski resort where you can rent skiing and snowboarding equipment. For more information you should contact the tourist office at the relevant resort.

No, there is no such option available. Buy online and you will get to the slopes with just one click, without having to stop at the ticket office first.

No, at the moment the ski facilities aren’t open at night.

The ski lift departure stations are within easy walking distance of the town centre. Shuttle services are managed entirely by local associations. Please get in touch with them for any information or queries.

There are many parkings by the ski lift departure stations in all the resorts. Some of them are free, while others apply a charge.

For the 2023-2024 season the ski lift facilities are scheduled to close on April 7, 2024.

In the event of an accident, you should urgently call our operations centre (available 24/7) at the following numbers: 0122799415/0122799414 (or +39 122799415/+ 39 122799414 from an international number).

Yes, the ski resort is absolutely family- and child-friendly. A visit to the Baby Fun Parks in San Sicario and Sauze d’Oulx, featuring inflatable play structures where children have great fun in total safety, is an absolute must.

The Vialattea ski resort features a total of 400 km of ski slopes.